Anti-Spam Policy

World Incentive Network Inc. dba Resilient by Design (“we”, “us”, “our”) is committed to maintaining a responsible and respectful approach to email communication. This Anti-Spam Policy outlines our practices regarding the collection and use of personal information, email marketing, and communication on ResilientByDesign.ca and all associated websites.

By subscribing to or engaging with our services, you agree to the terms of this Anti-Spam Policy.

1. COMMITMENT TO COMPLIANCE

We comply with CASL (Canada), the CAN-SPAM Act (United States), the GDPR (European Union), and other relevant anti-spam laws. We are committed to preventing the use of our email list for unsolicited communications.

2. CONSENT

We will never send marketing emails or communications without your explicit consent. You will always have the option to opt-in to receive communications from us, including newsletters, promotional emails, product updates, and announcements.

How You Opt-In:

• When you sign up for our newsletter, offers, or other content, you voluntarily provide us with your email address and consent to receive messages from us.

• If you access content like free downloads or subscribe to a program, you are opting in to receive related emails about your request and program updates.

3. UNSUBSCRIBE AND OPT-OUT

We respect your right to opt out of our communications at any time. Every email we send will include an "Unsubscribe" link in the footer, which you can click to remove yourself from future marketing communications.

You can also contact us directly at hello@ResilientByDesign.ca to request removal from our email list or manage your email preferences.

Please note:

• After you unsubscribe, we may still send you transactional emails related to services or products you have purchased, or in response to a specific request you’ve made (e.g., support, account-related communications).

4. WHAT WE COLLECT

We collect your name and email address when you:

• Subscribe to our newsletter.

• Sign up for a product, course, or service.

• Participate in our promotions, contests, or events.

We also collect usage data, such as the pages you visit and interactions with emails, to improve our services.

5. HOW WE USE YOUR EMAIL ADDRESS

We use your email address to:

• Send newsletters, product updates, promotional offers, and other relevant information.

• Respond to inquiries or customer service requests.

• Inform you of new offerings, updates, and educational content that may interest you.

6. SHARING YOUR EMAIL

We will not sell, rent, or lease your email address to third parties. We may share your email address with trusted third-party service providers who help with email marketing, but only for the purpose of sending you communications related to our offerings.

7. SECURITY MEASURES

We use industry-standard security measures to protect your personal information, including your email address, from unauthorized access. However, no method of internet transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. THIRD-PARTY LINKS

Our emails may contain links to external websites or third-party services. We are not responsible for the content, privacy practices, or data security of these external sites. Please review their privacy policies and terms before engaging with them.

9. YOUR RIGHTS UNDER DATA PROTECTION LAWS

Under applicable data protection laws (including GDPR for EU residents), you have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict processing of your data.

• Withdraw your consent for marketing communications at any time.

To exercise your rights or for any privacy-related concerns, please contact us at hello@ResilientByDesign.ca.

10. POLICY UPDATES

We may update this Anti-Spam Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

This page was last updated on June 17, 2025