At Resilient by Design, we don’t just help you survive market shifts, burnout, and change - we collaborate with you to build resilience into your business structure so you can thrive sustainably. Whether you're a founder looking to pivot or a leader building a stronger team, we design strategies for businesses that need long-term adaptability and focus.
As a founder or leader, you’re constantly juggling multiple priorities: market shifts, increasing demands, team dynamics, and the never-ending pressure to scale. It’s easy to feel overwhelmed. You may be:
Navigating Market Uncertainty: Shifting customer needs, unpredictable competition, and global changes that leave your business in flux.
Fighting Burnout: Managing stress and balancing the pressures of leadership can lead to exhaustion, leaving you feeling overwhelmed and struggling to keep up.
Juggling Growing Teams: Building and leading teams that align with your vision and maintain focus amid change is a constant challenge.
Falling Behind on Long-Term Goals: Short-term fires are taking up your time, preventing you from focusing on the bigger picture of sustainable growth and future-proofing your business.
You’re not alone in this. Many leaders like you are facing these same challenges. Everyone is trying to keep their businesses afloat while navigating a world that feels out of control.
Building resilience in your business doesn’t have to be complicated. At Resilient by Design, we’ve created a clear and actionable process to help you get from where you are to where you want to be. Here’s how it works:
Assess
We start by evaluating where your business stands today. Through assessments, tools, and a collaborative approach, we identify where you’re thriving and where you need to strengthen your resilience.
Align
Next, we work with you to align your leadership, teams, and business systems. This ensures that everyone is moving in the same direction, with a shared focus on long-term success and sustainability.
Activate
Finally, we help you put everything into action. From personalized plans to actionable tools, we ensure you have everything you need to build a resilient, adaptable, and thriving business.
At Resilient by Design, we’re offering a fresh take on business resilience – but don’t let that fool you. Although this is a new program, its approach is grounded in 29 years of experience. I’ve helped countless organizations enhance employee engagement, customer experience, reach, and operational efficiency. I’ve also led transformative events like The Women’s Reinvention Summit, the Enlightened Capitalist Summit, and the Reinvention Show – all centred on the human side of business. My work empowers leaders to align personal values, vision, and goals with the strategies needed to drive measurable, long-term growth and resilience.
Nothing speaks louder than the experiences of those who have worked with us. Here’s what a few of our clients have to say about their journey with Our Brands
Alhassan Elbarasse
VP HR
"Carol’s work with us was always top notch. I always felt comfortable allowing her to speak to senior management. Her ideas were always exactly what we needed, even when we didn’t know at first what we needed. I would work with Carol again in a heartbeat."
Chris Flynn
Realtor
"Working with Carol was and continues to get me inspired and excited about moving forward with my marketing plans. I can’t wait to see what this year holds for our business having Carol in our corner!"
Beverley
SR HR Manager
"I wanted to thank you for your patience, time, and of course, Tim Horton’s coupons at Christmas. I enjoyed working with you and your wonderful staff. …I was worried when Lynn left on mat leave. I couldn’t picture you finding a replacement that was as capable, as outgoing, and as dedicated as her. But, you found Arlene, who is a real treasure. She has just been so wonderful, fun and just a delight to work with."
Richard
Participant in an incentive program
"Thanks!! There is an internal memo regarding the service of your business and how great you have treated us. I was happy to reinforce the memo to fellow colleagues. Thanks for your assistance, Richard."
Swati
Program Man.
You’ve seen how we can help businesses like yours thrive in uncertain times. Now, it’s time to take the next step and start building a resilient foundation for your business. Whether you’re just getting started or ready for more profound transformation, we have the right tools and support to guide you.
Here’s how you can get started:
Get Your Resilience Action Plan: A quick, actionable guide to help you assess and build resilience in your business.
Book Your Weekend Retreat: Take a deep dive into creating a resilient business strategy with personalized guidance and hands-on tools.
Join Our Signature Program: Work closely with us to implement lasting change in your leadership, systems, and overall business strategy.
At Resilient by Design, we help businesses build long-term resilience by aligning leadership, values, and strategy. With 29 years of expertise, we empower leaders to adapt to change, overcome challenges, and thrive in uncertain times. Our programs and tools are designed for businesses looking to strengthen their operations, improve employee engagement, and create sustainable growth. We serve forward-thinking leaders, founders, and organizations committed to driving impactful change.
All Rights Reserved. 2025 World Incentive Network Inc. dba Resilient by Design
Copyright 2025 World Incentive Network Inc. (dba Resilient By Design), all rights reserved.